case study

Jefferson brass

the challenge

Founded in 1979, Jefferson Brass had built a loyal following around its Virginia-designed solid brass home décor, but its website had not been significantly updated since 2015. Sales had plateaued, digital marketing channels were largely untapped, and many core products relied on seasonal promotion.

The goal was to modernize the brand's online presence, increase visibility, drive sales, and create a stronger foundation for long-term growth.

before

After

  • Website largely unchanged since 2015
  • Christmas promoted regardless of season
  • Flat sales growth
  • No Google Ads strategy
  • Locked out of Facebook & Instagram
  • Limited email automation
  • Static merchandising year-round
  • Underutilized product catalog
  • Modernized Shopify storefront and user experience
  • Seasonal campaigns aligned with customer demand
  • +114% year-over-year sales growth
  • Google Ads generating a 8.18x overall return on ad spend
  • Facebook & Instagram restored and actively managed
  • Automated Klaviyo flows driving repeat purchases
  • Homepage, collections, and promotions refreshed regularly
  • Improved SEO,  AI discoverability, and product merchandising

GROWTH in action

Google Ads

High-intent search campaigns connected customers with Jefferson Brass at the moment they were ready to buy.

instagram & facebook Commerce

Organic content, social storefronts, and product discovery worked together to turn engagement into sales.

Klaviyo Email Marketing

Automated flows captured revenue around the clock—from welcome emails to abandoned carts and browse recovery.

GROWTH ECOSYSTEM

Shopify Optimization

Refreshed the storefront experience through strategic optimization and merchandising, contributing to a 114% increase in total sales.

Google Ads

Created and optimized paid search campaigns delivering a lifetime ROAS of 8.18, generating $8.18 in revenue for every $1 spent.

Social Commerce

Developed content strategy, launched Shop integrations, and leveraged social channels to increase traffic, engagement, and sales.

CONVERSION RATE OPTIMIZATION

Optimized the customer journey to achieve a 506% increase in conversion rate and a 45% increase in average order value.

Klaviyo Email Marketing

Built high-converting email campaigns and automations that generated 12.6% of total revenue—more than one in every eight sales dollars.

the results

Since partnering with Museum District Digital in September 2025, Jefferson Brass has seen…

+114%

Total Sales Growth

+45%

Average Order Value

+13%

Returning Customer Rate

12.6%

rEVENUE FROM KLAVIYO, a newly tapped channel

+506%

Conversion Rate

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